Behind the Business: Trifinity
Some of Kenosha County’s most fascinating success stories are happening behind doors many residents pass every day – and many people are surprised to learn about the incredible companies operating right here in Kenosha County.
Behind the Business offers an inside look at the unique companies, talented people, and innovative work that help make our community thrive.
October 2026: Trifinity Specialized Distribution

1. Can you provide a brief overview of your company, including what you do and what sets you apart?
Trifinity Specialized Distribution is a third-party logistics (3PL) and fulfillment company that helps brands manage the physical side of their supply chain—storing products, processing orders, preparing products for retail or e-commerce, and getting those products shipped to businesses or consumers.
The company operates two distribution facilities; 250,056 SF in Kenosha and 165,000 SF in Pleasant Prairie WI. Company founder James Merlo relocated to Wisconsin after decades in Illinois when the burden of doing business in Illinois became unsustainable. Trifinity has been under seamless ownership for over Thirty Four years.
In simple terms, a company can send its inventory to Trifinity, and Trifinity handles much of what happens between the warehouse and the customer or retailer. Trifinity is proficient in all EDI order exchanges is FDA registered and ASI complainant.

2. How would you describe your company culture and what makes it a great place to work?
Trifinity has built a respectful, team-oriented work culture where employees are valued and treated with professionalism. The company provides a positive, stable work environment, competitive benefits, and clear organizational structure that allows employees to understand their roles and contribute effectively. Trifinity also has a strong base of long-tenured employees, reflecting a workplace where people feel supported, appreciated, and able to build lasting careers.

3. What does your company manufacture or the services you provide contribute to, and how do they impact your customers or industry?
Pick & Pack: Trifinity stores inventory, receives orders, picks the correct products, packs them, and prepares them for shipment. They emphasize order accuracy and on-time fulfillment.
B2B Distribution & Shipping: They ship products directly to businesses and retailers, essentially acting as the distribution arm between the manufacturer/brand and the business receiving the goods.
E-commerce / B2C Fulfillment: Trifinity can integrate its software with a company’s online shopping cart through APIs. When a consumers place an order, Trifinity can receive the order, fulfill it, then ship it directly to the customer.
Warehousing & Inventory Storage: They provide large-scale storage and inventory management as part of their 3PL offerings. Their facilities are designed to handle substantial volumes of inventory
Co-Packing & Over-Labeling: They can perform additional packaging and labeling work on products before they are shipped. This can be useful when a product needs new labels, repackaging, or preparation for a particular retailer or market.
POP/POS & Display Assembly: One of their specialties is building point-of-purchase/point-of-sale displays, including end-of-aisle displays, grocery displays, check-lane displays, club-store displays, and floor stands. They can also ship the completed displays.
Cross-Docking: Products arriving on pallets can be unloaded, re-tagged or processed, and quickly shipped back out without necessarily going into long-term storage. This can help reduce handling and warehouse time.
Order and Shipment Visibility: Their automated systems are intended to improve appointment scheduling and shipment tracking, while their web portal provides customers with real-time visibility into inventory and orders.
4. What types of career opportunities are available at your company, and what qualities do you look for in new hires?
Trifinity offers a variety of career opportunities across its warehouse and office operations, including order pickers, forklift operators, loading and unloading dock positions, and office staff. We look for responsible, hardworking, and dependable employees who take pride in their work, work well with others, and are committed to being part of a strong team. Whether starting a career in distribution or bringing experience to an office or warehouse role, Trifinity provides opportunities to grow and build a long-term career with the company.
5. How does your company engage with or give back to the Kenosha County community?
Trifinity is proud to be a part of the Kenosha County community and is committed to supporting the area through both employment and local business partnerships. The company provides career opportunities for workers throughout Kenosha County and makes a strong effort to work with local vendors and service providers whenever possible for its business needs. Trifinity also believes in supporting other local businesses, helping strengthen the local economy and contribute to the continued growth and success of the Kenosha County community.

6. What is something people might be surprised to learn about your company?
Trifinity has been in business for OVER 34 years. Originally an Illinois warehouse, Trifinity moved up to Kenosha, Kenosha County, in January of 2020. At the height of the covid pandemic, Trifinity is proud that they did not have a single layoff, kept our doors open and kept Operations running, within the state and local guidelines.
We opened at 2nd Kenosha County location in 2022 in Pleasant Prairie. Trifinity is privately held, and while a big company, Trifinity prides itself on its roots in local community, and operates more as a Family-Owned company, really focusing on employee growth and stability.

7. What excites you most about your company’s future in Kenosha County?
Trifinity is excited about its future in Kenosha County and the opportunities ahead to continue growing alongside the community. The company values the strong working relationship with local government, which helps create a supportive environment for businesses to operate and grow. As Trifinity expands, it looks forward to creating new local job opportunities, providing stable careers for area residents, and contributing to the success of other local businesses by working with Kenosha County vendors and service providers. Trifinity sees its future growth as an opportunity to grow together with the community and help strengthen the local economy.