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Fundamentals of Compensation  
Tuesday, October 26, 2010
8:30 am - 3:30 pm
Member: $275 (KABA or MRA Members), NonMember: $370
KABA Training Center, 600-52nd Street, Suite 120, Kenosha, WI 53140
Description: This workshop is pre-certified by the Human Resources Certification Institute (HRCI)for PHR/SPHR re-certification credit. Faced with increasing competition for successful employees and a variety of other business pressures, forward-thinking organizations understand and effectively integrate the fundamental elements of the business into a strategic compensation program. In order to get to this level, it is critical to understand the technical skills, practical knowledge, and the "art" of compensation. This program explores the practice and theory of compensation management, discusses how to tailor a compensation program to support the organization's strategic goals and objectives, and introduces an approach for providing day-to-day compensation management consistent with business objectives. The fundamental building blocks of compensation are fully explored as well as an overview of how businesses are changing their thoughts on compensation in today's environment. This participative seminar includes practical exercises to reinforce course content, as well as example plans and case studies. You will learn to: Demonstrate an undestanding of fundamental compensation philosophy and strategies; locate and use a variety of compensation tools, such as job analysis, job documentation, point factor job evaluation, and market data/survey analysis to formulate compensation systems; identify best practices for aligning compensation approaches with business goals and objectives. Meet your instructor: Randy Wondergem is a Director of Compensation Services for MRA. Randy's expertise is a result of 15 years of human resource management experience, primarily in compensation and labor issues. He counsels manufacturing and service organizations on a wide range of compensation issues. Randy has designed and implemented a variety of alternative pay programs and group and individual incentives. He is a frequent speaker for service organizations on wage and hour regulations and reward programs.
Program Document: Fundamentals_of_Compensation_10-26-10.pdf
 
Affirmative Action Plan Workshop  
Tuesday & Thursday, Nov. 2 & 4, 2010
8:30 am - 4:00 pm
Member: $785 (KABA or MRA members), NonMember: $1050
KABA Training Center, 600-52nd Street, Suite 120, Kenosha, WI
Description: This workshop is pre-certified by the Human Resources Certification Institute (HRCI)for PHR/SPHR re-certification credit. In this workshop, you receive the tools you need to write a federally sound affirmative action plan from start to finish, including the preparation of all critical statistical analyses. In addition to writing the plan, we discuss important affirmative action concepts and implementation requirements. Our approach is unique--First, the seminar is conducted by MRA's AA/EEO Managers; Second, this is one of the most "hands-on" and interactive seminars you will ever attend. You actually prepare many elements of your plan during the seminar. An optional third day of this workshop is devoted to the development of your organization's affirmative action plan. You have the opportunity for a personalized follow-up session with one of MRA's AA/EEO professionals. This session is intended to assist you in working through any issues or concerns you may have while working with the data from your organization. This third day will be scheduled as needed. You will learn: Comprehend the legal framework and audit process; differentiate between goals and quotas; identify potentially discriminatory policies and practices; develop the required statistical analyses; maintain affirmative action recordkeeping; write plan narrative; and implement an Affirmative Action program. Meet your instructor: Jennifer Agnew is a manager in MRA's EEO & Affirmative Action Services Department. Jennifer's comprehensive experience allows her to provide services to employers in a variety of human resource areas. As an Affirmative Action Manager, she has assisted member organizations in all aspects of affirmative action and equal opportunity issues, including development of AA plans, or assistance with implementation techniques for successful AA programs and audit prep, addressing equal employment opportunity issues, and conducting unlawful harassment training.
Program Document: Affirmative_Action_Plan_Workshop_11-2_&_11-4-10.pdf
 
Business E-mail: Write it Right  
Tuesday, November 9, 2010
8:30 a.m. - Noon
Member: $165 (KABA or MRA Members), NonMember: $225
KABA Training Center, 600-52nd Street, Kenosha
Description: E-mail is the primary means of communication in the business world. Are your e-mail messages as effective as they could be? Do they get the results you want? Do you practice proper e-mail etiquette? During this half-day workshop you will learn the latest techniques for writing e-mails that make it easy for your readers to read, understand, and respond to your messages. Learning Objectives: *Discover best practices to improve readability and increase clarity of e-mail messages, *Use the "On-the-Double" process to write clear, concise, correct, and effective e-mails--fast, *Apply professional writers' tips for more effective proofreading, *Apply the latest etiquette standards to e-mail writing, *Reference the most common grammar, word choice, and punctuation rules, *Explain when and why e-mail is not an effective method of communication, *Organize information for maximum effectiveness, *Learn to capture the reader's attention with effective subject lines and first sentences, *Avoid legal difficulties. This workshop will be conducted by an MRA professional. Meet your Facilitator: Lisa Pook has been an MRA instructor since 2000. With nearly 2 decades in healthcare and government, plus training experience in industries ranging from service organizations to nonprofits to manufacturing, Lisa is known for helping companies get their teams working collaboratively, improving meeting outcomes, managing interactions more effectively, building good business writing skills, and improving negotiation skills. Using everything from games to toys to experiential learning activities, Lisa creates a safe and energized environment in which students apply and practice what they've learned.
Program Document: Business_Email_-_Write_it_Right_11-9-10.pdf
 
Handling Difficult Conversations Effectively  
Tuesday, November 9, 2010
12:30 pm - 4:00 pm
Member: $165 (KABA or MRA Members), NonMember: $225
KABA Training Center, 600-52nd Street, Suite 120, Kenosha, WI 53140
Description: When issues are important, opinions vary, and emotions run strong, individuals often feel vulnerable expressing themselves. Learn strategies for thinking through issues, preparing for the conversation, managing a dialogue effectively and achieving the desired outcome. You will learn: *To plan for a challenging conversation, *To assess the impact of perceptions, positions, and interests on difficult conversations, *To use reframing, feedback, listening and questioning skills to communicate effectively in difficult conversations. Meet your instructor: Lisa Pook has nearly 2 decades of experience in healthcare and government, plus training experience with industries ranging from service organizations to non profits and manufacturing. Lisa helps companies get their teams working collaboratively, improve meeting outcomes, and manage interactions more effectively. She uses games, toys and experiential learning activities, which creates a safe and energized learning environment.
Program Document: Handling_Difficult_Conversations_Effectively_11-9-10.pdf
 
Discipline and Discharge Without Worry  
Tuesday, November 23, 2010
8:30 a.m. - Noon
Member: $165 (KABA or MRA Members), NonMember: $225
KABA Training Center, 600-52nd Street, Suite 120 Kenosha
Description: This workshop is pre-certified by the Human Resources Certification Institute (HRCI)for PHR/SPHR re-certification credit. This workshop provides practical guidance on discipline and discharge issues. Participants will learn how to handle "sticky" issues such as drug and alcohol-related incidents. A basic review of unemployment insurance concepts will also be provided. Learning Objectives: Address employee performance concerns through counseling and disciplinary action; Prepare for and carry out an employee discharge. This session is designed for newcomers to HR, supervisors, and those looking to broaden their HR knowledge. Meet your Presenter: Barbara Bluemel holds the position of Human Resources Manager within both the Human Resource Services and Human Resource Information & Solutions divisions at MRA. She has over 19 years of broad, generalist experience as a Human Resources professional. In her role at MRA Barbara works with a variety of diverse member companies providing onsite human resource assistance as well as responding to member inquiries on benefits, business trends, compensation, compliance issues, employee relations, and wage & salary data. Barbara is also a member of the MRA training team, including SPHR/PHR, FMLA, Benefits and is a facilitator for HR Roundtables.
Program Document: Discipline_and_Discharge_without_Worry_11-23-10.pdf
 
Negotiation Skills  
Tuesday, November 30, 2010
8:30 am - 4:30 pm
Member: $275 (KABA or MRA members), NonMember: $370
KABA Training Center, 600-52nd Street, Suite 120, Kenosha, WI
Description: All agreements and decisions--with salespeople, buyers, employees, or coworkers--are negotiations. In this program, participants examine the strategies, tactics, and techniques that skilled negotiators use to reach mutually satisfying outcomes. Using in-class simulations, participants learn how to identify the needs and underlying interests of both parties and plan approaches for communicating their side with confidence. Skillful negotiating allows all parties to achieve their goals with productive positive interactions. Meet your instructor: Joe Feest, Training Manager at MRA, specializes in a variety of leadership and management topics in addition to customer service and time management. With a 30-year career that ranges from restaurant management and design to fundraising and training, Joe infuses his programs with real-world experience. That experience, plus his ability to analyze then synthesize topics for his participants, make for effective and engaging training.
Program Document: Negotiation_Skills_11-30-10.pdf
 
Assertive Communication in the Workplace  
Tuesday, December 7, 2010
8:30 am - 4:30 pm
Member: $275 (KABA or MRA Members), NonMember: $370
KABA Training Center, 600-52nd Street, Suite 120, Kenosha
Description: Assertive Communication is not passive, nor is it aggressive or dominating; it represents the most effective method of expression in almost every workplace situation. This one-day program is designed to help participants increase their influence and credibility, add confidence to their communication, become more effective in dealing with conflict situations, and increase results. Learning Objectives: Recognize assertive, aggressive, and passive behaviors; assess assertiveness in conflict situations; reduce defensiveness and increase management effectiveness; use positive communication techniques; give difficult messages in an assertive manner; identify nonverbal messages. This workshop targets anyone who would benefit from being able to communicate more directly, tactfully, and effectively; as well as anyone who is making a transition to a leadership position and needs to get things done through others or with the assistance of others in an organization. Meet your Presenter: Cheryl Lucas-DeBerry of MRA. Cheryl has a reputation for excellence among program participants who enjoy her casual, inclusive style and her interactive programs. Cheryl's background includes more than 18 years of facilitating, designing, and developing training programs, as well as managing training department operations.
Program Document: Assertive_Communication_in_the_Workplace_12-7-10.pdf
 
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